We are dedicated to safeguarding your personal data and valuing your privacy. This Privacy Statement describes how we gather, utilize, share, and safeguard your information when you visit our website, make bookings, or engage with our services digitally or in-person.
We might collect the following categories of data:
Identifiable Information
Full name
Email contact
Contact number
Postal address
Financial information (processed securely through third-party services)
Official ID (for age and identity verification when necessary)
Reservation & Activity Information
Booking records
Customizations and specific requests
In-person service engagement (e.g., wellness center, dining, gaming activities)
System Information
Network address
Device and software type
Tracking cookies and technologies
Website usage details (e.g., page visits, interactions)
We apply your data for these reasons:
To administer reservations and bookings
To confirm your identity and age
To handle secure transactions
To customize your experience
To dispatch booking notifications and modifications
To offer customer service
To enhance our digital platform and offerings
To fulfill legal duties and regulatory mandates
We do not trade your personal data. However, we may share it with:
Reliable service partners (e.g., transaction handlers, support systems)
Law enforcement or legal agencies, as mandated by law
Collaborators for marketing activities, only with your approval
We utilize cookies to improve your browsing experience, assess site traffic, and provide tailored content. You can adjust your cookie settings via your browser preferences.
We adopt industry-leading security protocols to defend your data against unauthorized access, loss, or exploitation. Payment operations are encrypted and securely managed.
Based on your jurisdiction, you might have rights to:
Review your personal data
Amend or rectify incorrect details
Request the removal of your data
Revoke consent for specific data applications
Challenge or limit data processing
To exercise these entitlements, reach out to us using the contact information provided below.
We keep your personal data only for as long as necessary for the objectives outlined in this policy, or as required by applicable regulations.
Our services are meant for users aged 18 or over. We do not intentionally collect data from children. If we discover that we have gathered information from a minor, we will promptly delete it.
Our Privacy Policy may be revised periodically. Any modifications will be displayed on this page with the updated revision date. We recommend reviewing it regularly.
For any inquiries or issues regarding this Privacy Statement or your data, please reach out to us.